Coney Island Hospital Human Resources Free Samples

Question: Define how new work-design of Coney Island Hospital will help it to improve its care delivery process and lead the organization towards success. Answer: Introduction To improve its performance, a hospital needs to redesign its traditional way of care delivery process and reshuffle the job responsibilities of the employee to provide better health care solution to improve patients health condition (Stewart Brown, 2014, p. 153). In this context, this paper intends to define how new work-design of Coney Island Hospital will help it to improve its care delivery process and lead the organization towards success. Satisfying patient needs by new work-design To improve the satisfaction level of the patients in Coney Island Hospital, the authority planned to enhance the roles and skills of nurses engaged in different units and controlling their performance so that it meet quality standards for the hospital. The authority intends to enhance the communication channels within the hospital to improve the working relationships among the staff and senior authority which further enhances the quality of care delivery activities. In this context, hospital authority takes initiatives to reduce any kind of delay in admission and speed up the documentation process while patients are discharge from hospital (Stewart Brown, 2014, p. 154). Autonomy influenced by new procedures To improve the care delivery process and ensure its success nurses and other staff of the hospital need to be satisfied with their job roles which will encourage them for better performance. Effective interaction will help the nurses to participate in decision making process of the hospital and deliver healthcare solutions in a better way. Provide separate responsibilities to each of the staff will help to them to perform the same independently. This will reduce the chances of errors in the task and prevent any kind of chaos related to job responsibilities which will help in satisfying patients need effectively (Stewart Brown, 2014, p. 154; McCormack McCance, 2011). Implementation of effective work-redesign From the case scenario, it can be learned that the work redesign can be implemented through redesigning the job responsibilities of hospital staff and motivate them to perform their duties independently. Consulting with different health department will help the hospital authority to identify the deficiency in the new work plan and mitigate them with the help of effective strategies and technologies. Incorporating new technologies to provide better health care and providing the required training will enable ensuring success of the new work design. Comparing the results of new program with the objective of the hospital and coordinating all the resources effectively will help to provide better health care services to the patients (Stewart Brown, 2014, p. 154; Vincent, 2011). HR strategies of the hospital supported by redesign Providing effective job roles to nurses and healthcare professionals as per their experiences and skills will encourage them to give better performance. Satisfactory compensation packages, sufficient work time, meeting personal as well as professional needs are the HR strategies which effectively enhance the overall care delivery process (Stewart Brown, 2014, p. 153; Sharma Goyal, 2013, p. 196). Yes, this redesign procedure support HR strategies effectively since the main objective behind formulating effective work design is to satisfy the health professionals and nurses towards increasing the level of autonomy within hospital which might further lead to effective delivery of care. Communication channels within the hospital will further enhance, which will provide opportunities to the staff to share their views concerning care delivery process and ensure better performance (Stewart Brown, 2014, p. 154). Conclusion From the discussion, it is apparent that implementation of the proposed work design will have strong and positive impact on the success of the hospital. Allocating job responsibilities according to the experience and skills will help the organization to maintain control over their performance and increase the level of satisfaction of customers. References McCormack, B. McCance, T. (2011). Person-centered nursing: theory and practice. New Jersey: John Wiley Sons. Sharma, D. K. Goyal, R. C. (2013). Hospital administration and human resource management. Delhi: PHI Learning Pvt. Ltd. Stewart, G. L. Brown, K. G. (2014). Human resource management, 3rd edition. New Jersey: Wiley Global Education. Vincent, C. (2011). Patient Safety. New Jersey: John Wiley Sons.